Home' Careers in Hospitality and Tourism : August Contents NATAGE G019
Tuesday, August 10, 2010 THE AGE
We're casting the net
...to launch Australia's nest seafood
restaurant at Crown Casino Melbourne
World renowned chef Donovan Cooke
will open The Atlantic in January 2011
ALL MANAGEMENT, FRONT OF HOUSE &
BACK OF HOUSE RESTAURANT POSITIONS AVAILABLE
Only experienced individuals need apply.
Send your resume now to email@example.com
to be invited to the group interview held at:
Maià, Shed 14, Central Pier, Docklands
Back of House: Monday 13th September 10am -- 5pm
Management / Front of House: Tuesday 14th September 10am -- 5pm
aCareers in hospitality and tourism
''There is no margin for error - people work hard for
their holidays and don't like having them stuffed up''
Holidays can make
a lifetime career
By Andrew Etherd
ABOVE: Dennis Bunnik at the pyramids on the Egypt in Depth tour.
Booking a ticket is easy, but
designing an overseas
holiday is best left to the
experts. If you want to
take in the Roman heritage of
Libya, or experience the
uniqueness of India, a specialist
operator such as Bunnik Tours will
save you time, money, and worry.
But behind your trip of a
lifetime is an unseen team of
dedicated travel experts. "The job
of organising holidays is a very
complicated one," Dennis Bunnik,
Managing Director of Bunnik
Tours, says. "There are so many
variables in place and you are
always relying on third parties.
''Also there is no margin for
error because people work hard
for their holidays and don't like
having them stuffed up."
Organising tours requires the
right skills, the right attitude, and
appropriate knowledge, Mr
Bunnik says. "Travel experience
and love of travel is essential in
this job - it allows you to relate
to clients and provide first hand
''Qualifications are very
important. There are numerous
colleges, including the The
Australian Federation of Travel
Agents, that provide formal
qualification as an International
Travel Consultant. Travel agencies
looking for new staff would look
at this type of qualification as a
There are a number of
interconnected roles in the
organisation, Mr Bunnik says.
"Within our company we have
various different departments
including Retail, Product,
Marketing, Admin, and Inbound.
''This provides a number of
great career opportunities within
the company and as such most of
our staff have been with us a
long time. There are many
different facets to the travel
industry and it is generally
possible to move between them
once you've gained some initial
"We're lucky that the standard
language for the travel industry
around the world tends to be
English," Mr Bunnik says.
"However having a second
language is beneficial if you sell
that country - it also helps to
better understand the culture."
The Internet has proved a
boon, Mr Bunnik finds. "It
provides a way of getting
information to clients and
keeping it up to date, as
brochures are printed only once
per year. Many of our clients now
book on-line at
www.bunniktours.com.au so it is a
very useful tool for us."
For a great tour experience,
knowledgeable guides have to be
arranged. "All of our tours are
locally escorted," Mr Bunnik says,
"for example in Egypt we have
qualified Egyptologists showing
you around - we think this is
much better to be shown around
by a local rather than an Aussie."
Mr Bunnik himself joins the
tours as often as possible. "We
also encourage our staff to travel
on our tours," he says.
''As well as organising special
educational trips so that they gain
first hand knowledge of our
destinations." Such trips can be
productive, as Mr Bunnik recalls.
"Ideas for new tours come from
many different places including
our own staff, our overseas
partners and even our clients.
''Our Treasures of the Ancient
World Tour which combines
Turkey with Egypt was initially
created over a couple of glasses
of apple tea during a snow storm
in Cappadocia in Turkey - it's now
a best seller."
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